Services

We unburden you

1. Installation service


    • Hardware preparation
    • Installing and testing software
    • On-site installation (if necessary)

Hardware

We configure the hardware and add the correct product accessory. In addition, we register all serial numbers. This allows you to get started with the hardware immediately upon delivery without having to go through time-consuming operations.

Software

We install and test the desired software so that you can start with confidence.

On-site installation

For more complex hardware such as the Oculus Rift or HTC Vive, we install it at the location of your choice (in the Netherlands). We can also provide this service internationally after consultation.

2. Support service


  • Userguides & FAQ
  • Helpdesk
  • Warranty handling

Userguides & FAQ

We send handy user guides & FAQ documentation that clearly shows how to use everything. In case of any problems you can always contact our experts. Through years of experience we know exactly what the most common problems are and how to best deal with them.

Helpdesk

Our experts are available by phone on workdays from 9 to 5. If you need support outside of these hours, this is always possible in consultation. You will also receive an email address from us that you or your customer can use for questions and comments.

Warranty handling

If your hardware is defective, we will assess it and can also arrange the warranty settlement with the factory so that you do not have to worry about this.

4. Event service


  • Advice and guidance for Event
  • Installation software & hardware
  • On site support

Advice & guidance

We offer full-service VR&AR solutions and help make your event a succes. We organize several VR/AR events every week. Our event managers can give you optimum advice & guidance in the implementation of the event. This can be advice and guidance in the field of content (we have several ready-made VR / AR experiences), budget, logistics and image. Our event managers ensure that everything is executed to perfection according to your wishes.

Installation & Testing

Before the event, we ensure that all hardware is installed and tested. We also install and test all required content.

Onsite Support

During the event we ensure that everything runs smoothly. This means that our on-site experts guide your guests through the VR/AR experience. Our experts make guests feel at ease, are representative of your company and may take on other event tasks. In addition, our experts take care of the hardware and can resolve any problems on location. We can also do this behind the scenes.

Get started with VR/AR in your company!

CONTACT US FOR ADVICE

Companies that trust us

Cases

Biblical lessons impress with VR. A plug and play VR roadshow for Young & Holy.

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Give members of the United Nations more insight into the Roma situation through VR

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An inaugural lecture at the University Medical Center Groningen with the help of VR.

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Need advice?

Contact us:
+31 30 71 16 158             contact@vr-expert.nl

Get started with VR/AR in your company!

CONTACT